Plan & Policies

2014-2021 Accessibility Plan & Policies

This 2014-2021 accessibility plan outlines the policies and actions that Zelus Material Handling (Zelus) will put in place to improve opportunities for people with disabilities.

Statement of Commitment
Zelus is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Accessible Emergency Information
Zelus is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Training
Zelus will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

Zelus will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015.

  • Zelus includes training in AODA specific to Zelus in New Employee Orientation.
  • Staff will be able to identify barriers to accessibility and actively seek solutions to prevent or remove the barrier.
  • Accessibility education will be available (i.e. e-learning).
     

Information and Communications
Zelus is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

Zelus will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A by January 1, 2014.

  • IT Department to be familiar with Access ON “Make Your Website Accessible."
  • Work with Marketing Coordinator on AODA section on external website.
     

Zelus will take the following steps to ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015.

  • Review current processes to receive feedback from the public.
  • Keep records of suggestions and feedback received through the website and action plans to address.
     

Zelus will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016.

  • Staff should ensure that “alternate formats available” is on all print documents.
  • Develop resources for staff on making documents accessible (Word and PDF).
  • Develop a strategy of how to ensure existing documents are accessible or available upon request.
  • Develop corporate templates.
  • Review any communications policies.
  • Research accessible communications and determine if a guideline is needed for staff.
     

Zelus will take the following steps to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021.

  • Discuss requirements with IT Department and Software Developers.
  • IT Department to be familiar with Access ON “Make Your Website Accessible."
  • Work with Marketing Coordinator on AODA section on external website.
     

Employment
Zelus is committed to fair and accessible employment practices.

We will take the following steps to notify the public and staff that, when requested, Zelus will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.

Recruitment:

  • The public and employees will be notified about the availability of accommodation during recruitment and include on all postings.
  • Job advertisements are currently posted in a variety of newspapers and websites. Job advertisements and descriptions will be provided in an alternate format upon request.
  • Applicants need to make their accommodations needs known in advance.
     

Recruitment, assessment or selection process:

  • During recruitment employer will notify applicant at assessment stage that accommodation is available on request. All applicants invited to interviews will be asked if they require accommodations in order to participate.
     

Notice to successful applicants:

  • Successful applicants will be notified of accommodation policies.
     

Zelus will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability.

  • Develop and have in place a documented return to work process for employees with disabilities (non-work related).
     

We will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account if Zelus is using performance management, career development and redeployment processes.

  • Inform employees of policies that support employees with disabilities, including job accommodations.
  • Zelus will take into consideration the accessibility needs of the employee, and individual accommodation plans when using the process.
  • The employer and individual accommodation plans will be used during this process.
     

Accessible Built Environment

  • Zelus will strive to ensure that new facilities are designed and built with Universal Design Principles in mind.
  • As part of the procurement process staff are required to consult with a variety of standards and guidelines to determine the most accessible and feasible design choice.
  • Zelus will take the following steps to prevent and remove other accessibility barriers identified.
  • Install Directory signs and printed floor plan on each floor (2014).
  • Accessible entrances: install push button activated doors at main office entrances (2016).
  • Accessible washrooms marked with symbol (2014).
     

Design of Public Spaces
Zelus will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Public spaces include:

  • Outdoor public eating areas.
  • Outdoor paths of travel, like sidewalks, ramps, stairs and rest areas.
  • Accessible parking.
     

Zelus will put the following procedures in place to prevent service disruptions to its accessible parts of its public spaces.

  • Designate one parking space close to office as Accessible parking – install signs, paint lines (2014).
     

In the event of a service disruption, we will notify the public of the service disruption and alternatives available.

For more information on this accessibilty plan,
Please contact Zelus' HR Coordinator at:
Phone: 905.643.494928, x267
Email: accessibility@zelus.ca

Accessible formats of this document are available free upon request from Zelus' HR Coordinator.